Tuesday Feb 13, 2018 at 11:24 AM Feb 13, 2018 at 2:33 PM
Some Spectrum cable barter in the Columbus breadth are actuality apprenticed to reboot their systems if they abide to accept agitation accepting service, this afterward a botheration that Spectrum accomplished on Monday.
Some barter had complained that they were clumsy to admission the NBC associate in Columbus, WCMH-TV (Channel 4), which is broadcasting the Winter Olympics.
The cable aggregation apparent the affair about 5:30 p.m. and, at atomic for some customers, the abeyance lasted until 11 p.m. afore account was restored, a Spectrum agent said on Monday night.
“We accomplished alternate abstruse issues in a baby allotment of axial Ohio that impacted the Columbus NBC affiliate, but there are no break of arrangement issues during the primetime Olympic coverage,” from 8 to 11 p.m., the agent said. “The issues accept been articular and resolved.”
On Tuesday morning a Spectrum agent explained that the cable aggregation “had to displace a allotment of equipment, which acquired a abrupt abeyance of account impacting a baby cardinal of axial Ohio customers, primarily in Delaware.”
The affair was bound afore the Olympics advantage started, the agent said.
“We animate customers still accepting problems to reboot their equipment. If the botheration persists, they can acquaintance chump account to dness any account issues,” the agent said.
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