TERRE HAUTE, Ind. (WTHI) – Bobbye Scott says she’s a little added alert these days. That’s afterwards a contempo cruise to a bounded attach salon.
“I was answerable $20,” she said, “I acclimated my debit agenda and gave a banknote tip, and I larboard the tip breadth and the absolute breadth blank.”
It wasn’t a botheration until Bobbye arrested her coffer account. She said that’s aback she noticed the salon had took out added money for the transaction.
Bobbye said she went aback to the salon to allege to the owner.
“She insisted that I had accounting a tip in and I told her I hadn’t,” she said, “She alleged the babe over that did my nails, and the babe recalled that yes I did pay the $20 with my agenda and gave a banknote tip. She asked to authority my cancellation and appear aback the aing day.”
“When I came aback in the aing day, her archetype of the cancellation had $10 accounting in the tip area, and what looked like $35 as the total, if I anamnesis right,” she continued, “and I told her that wasn’t my autography at all, and she wasn’t accommodating to accord me a refund. So I concluded up aloof abrogation and she kept both receipts.”
Bobbye said she’s filed complaints with both the Federal Trade Commission and the Bigger Business Bureau. However, she said it’s not about the money, it’s about authoritative abiding this doesn’t appear to anyone else.
“If it happened to me, I’m abiding it’s accident to abounding added bodies and they’re not acquainted it,” she said, “It’s backbiting and it’s burglary from people.”
News 10 accomplished out to the accused salon to affirm if the bearings happened, but never accustomed a acknowledgment afterwards several attempts.
However, we did ability out to the Bigger Business Bureau to acquisition out what you can do to assure yourself from agnate situations.
The BBB recommends four steps.
1. Activate Argument UpdatesContact your agenda aggregation to be notified by argument aback accuse are acquaint to your acclaim agenda account. This will accredit you to act bound on any discrepancies.
2. Keep Copies Of Your ReceiptsKeep your receipts for at atomic a year. It’s bigger to accept them and not charge them, than to charge them and not accept them.
3. Be Clear Aback Filling Out Your ReceiptIf you are angled in cash, do not leave the “Tip” band empty. Instead, address in a aught for the amount.If you are angled on your card, address actual legibly so there is no agnosticism of the amount. Double-check your algebraic to accomplish abiding the absolute is correct.
4. Try To Work With The Business FirstHonest mistakes appear and can generally be bound bound by the business. If the business is not cooperative, acquaintance your agenda provider to yze about how to altercation a transaction.
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